Shopping on valentinafurs.com is simple and clear. Read some of the useful tips to help you when shopping:
Valentinafurs.com is an E-shop selling real fur, fur coats and fur accessories. It is divided into the following categories:
On the left side of the web site select the category by type of clothing or by type of fur. In the middle part you will see all the models in the categories of goods which you are interested in.
After clicking on the initial image you will see the product details. Look carefully at the product information, in particular table size. Each model, which is available in multiple sizes XS, S, M, L, XL, has a table size that shows what is the length of the model in cm, how many cm it has around the chest, waist, what is the length of the sleeve, or what is the shoulder size.
When selecting your size, first of all, please measure your body parts such as the chest, waist and sleeve length in centimeters. These measurements will help you in choosing the right sizes of clothes.
A part of the offered models have only one size. This information is a part of the product information.
If you have selected a goods, choose the appropriate quantities, sizes and click on "BUY" button. Go into the shopping cart and see the chosen items. The content of the cart makes the order. Adding goods into the shopping cart is not binding. You can check and adjust the content of the shopping cart anytime.
If the shopping cart includes all of the goods you want to buy, check the contents of the cart. You can still change the quantity of goods ordered in the cell Pcs. To remove the goods from the cart click on the X - delete.
Proceed to the Order. Fill in all of the relevant fields (Name, Surname, Street, City, postcode, phone number, E-mail) and select the method of delivery by cash on delivery or by courier.
When order exceeds 200€ shipping and handling is free of charge.
Check the box I agree to the terms and conditions and proceed to the order confirmation.
Check the information again, and click on "Confirm the order". Your order was successfully received when you see thanks for your purchase.
You will receive an automatic confirmation of the order in the short time on your email.
Delivery of goods
After the order confirmation, you can look forward on the ordered goods, which will be delivered by courier service to your postal address.
In the case that the courier will not reach you, he will contact you by telephone and arrange with you the next appropriate date of delivery. The second and third attempt of delivery is included in the price of shipping.
If the goods are in stock, we will deliver them to you depending on the chosen option of payment from 12 hours to 5 days from the order confirmation.
If the ordered goods are out of stock, we will contact you by telephone and inform you when is the next possible date of delivery or we will suggest a suitable alternative.
Common delivery hours are from 8:00 to 16:00.
You can also collect the ordered goods, after the order confirmation was made, personally at the point of supply on Košická 56, Bratislava on every working day from 9 - 19.30.
You can choose a payment method that suits you the best. When paying in advance use the order number as a variable symbol. So we can easily identify the payment and send you the goods by return.
1. Payment when receiving the goods by courier – cash on delivery - payment is paid in cash when accepting goods to the worker of the courier service on the basis of invoice.
2. Direct deposit on the account – by deposit on our account on the basis of an advance invoice, which you will receive by email after ordering the goods.
3. Bank transfer via Internet Banking. The fastest transfer is within one bank. Transfer between two banks takes about 3 working days.
4. Personal collection and payment directly in our point of supply when collecting goods on Košická 56, Bratislava.
5. Installment buying, contact the call center: 0911 757 292
If you have any questions about shopping on valentinafurs.com, please contact us: 02 5070 2850, 0911 757 292